Digital Experiences in Disruptive Times
Project Information
Client name:
Acquia
Published:
Nov 2020
Number of interviews:
8800
Countries:
United States of America, United Kingdom, France, Germany, Mexico, Japan, Australia, Singapore
Topic:
Consumer research
Download the global report, and visit the microsite for country-specific reports and infographics
40%
of consumers have bought more goods online in 2020
93%
of marketers said skills gaps prevented them from building better digital marketing campaigns
Dexter Churchus
Research lead
Press attention:
- Pandemic Tempo: The Challenges Faced By Brands And Consumers - Media Post - 12 Mar 2021
- Customer Experience (CX) Report Reveals Global Marketing Pivot to Drive Accelerated Digital Transformation - Acrofan - 21 Oct 2020
- Customer-Experience-CX-Report-Reveals-Global-Marketing-Pivot-to-Drive-Accelerated-Digital-Transformation - Business Wire - 21 Oct 2020
