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Level Access

State of Digital Accessibility Report 2023

November 2023
Research parameters
Topic:
Customer experience
Countries:
US
No. of interviews:
500
Methodology:
Quantitative
Respondent profile:
IT and business decision makers

Read the full report here.

Key findings

72%
of respondents say their organizations have a digital accessibility policy
83%
of respondents are at least “somewhat” confident in the accessibility of their organizations’ primary digital experiences
75%
of respondents report that their organizations want to improve digital accessibility but have too many competing demands
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