Get in touch
Cybersecurity vendor

Brand strength in a dynamic cybersecurity market

April 2024
Research parameters
Topic:
Brand research
Countries:
US
No. of interviews:
200
Methodology:
Quantitative
Respondent profile:
IT and IT security decision makers

Brief

Our client had acquired another company within their market, and ahead of the announcement of the acquisition, were looking for an indication of their own brand value and strength in the market, vs. the company acquired within the competitive landscape. In particular, they were keen to understand the unprompted awareness of and sentiments towards both brands. The timing was critical here, with the brief outlining a strong desire for these insights within a couple of weeks.

Let’s talk B2B research

Solution

We worked closely with our client to support them through our brand research offering, to ensure that we developed a survey that encapsulated the key brand metrics and reached out to a robust sample of their typical target audience in the US, all while keeping true to the quick turnaround timeline we were faced with.

Outcome

The insights were delivered in a clear and simple manner through an insights presentation, offering a snapshot overview of the landscape and a deeper focus on the two brands in question.

The provision of timely insights here enabled our client to redefine their strategic B2B marketing approach going forwards following the acquisition, ensuring senior stakeholders involved were well informed with research to support their decision making.

Explore our B2B brand research offering 

Key findings

Unaided awareness of the client’s brand was higher than the acquired company within the competitive landscape.
The client's overall brand health revealed it was ahead of its competitors in the cybersecurity vendor landscape, indicating a strong brand image
The organisation's advocacy (Net Promoter Score) revealed improvements needed to be made in the post-purchase engagement
Want to be on our website too? Let’s talk
Account Manager