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Is AI a craze or crucial: what are businesses really doing about AI?

January 2023
Research parameters
Topic:
Digital transformation
Countries:
UK
No. of interviews:
150
Methodology:
Quantitative
Respondent profile:
Senior decision makers with involvement in IT, business direction and strategy, or customer experience

Brief

Daemon came to Vanson Bourne in order to further a study completed with us in 2021. They wanted to see what had changed in the past two years in terms of digital transformation within organizations, without directly referencing the 2021 data. Additionally, they aimed to understand how successful businesses have been at accelerating their digital transformation journey.

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Solution

Vanson Bourne conducted a quantitative study speaking to senior decision makers on their digital transformation journeys.

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Outcome

As a result of in-depth insights and narrative-based analysis, an eBook was produced. The eBook delves into digital transformation and explores what actions businesses are taking in relation to AI and ML.

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Key findings

Senior decision makers involved in IT, business direction and strategy, or customer experience have seen a rise in their organisations' implementation of digital transformation strategies, with a majority (59%) now having a fully implemented strategy; an increase of 35% since 2021
For organizations that are on the journey of implementing their digital transformation strategy, half (50%) are experiencing delays with the delivery, from within a month of the original plan (16%) to over one year delay (9%). It is possible that this is being driven by the current economic and political climate having an impact on organisations’ ability to deliver on time
97%
of organisations still feeling that when it comes to transformation projects, they need a better understanding of what it is they need to solve
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