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Salesforce research report- Vanson Bourne

Business demand for automation

Project Information


Client name:
Salesforce

Published:
Jun 2022

Number of interviews:
600


Countries:
United States of America, United Kingdom, France, Germany, Australia

Organisation size:
1000+ employees

Topic:
Business attitudes to IT

Discover the findings here.

91%

of respondents report that demand for automation from business teams has increased over the last two years


96%

said that modifying and rebuilding automations is a challenge as systems and business requirements change


80%

of organisations will have hyper-automation on their technology roadmap within the next 24 months

Rowan Haslam

Research lead

Ellie Palmer

Account Director

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