Business demand for automation

Project Information
Client name:
Salesforce
Published:
Jun 2022
Number of interviews:
600
Countries:
United States of America, United Kingdom, France, Germany, Australia
Organisation size:
1000+ employees
Topic:
Business attitudes to IT
Discover the findings here.
91%
of respondents report that demand for automation from business teams has increased over the last two years
96%
said that modifying and rebuilding automations is a challenge as systems and business requirements change
80%
of organisations will have hyper-automation on their technology roadmap within the next 24 months

Rowan Haslam
Research lead
Press attention:
- MuleSoft Connect 2022: Automation fuels digital transformation - Tech Republic - 01 Jul 2022
- Demand for automation surges among Aussie businesses - Technology Decisions - 27 Jun 2022
- 80% of organizations will have hyper-automation on their technology roadmap by 2024 - ZDNet - 22 Jun 2022
- New MuleSoft research shows demand for automation is on the rise - Enterprise Times - 21 Jun 2022
- Demand for automation tools grows as businesses look to accelerate efficiency - ITP.net - 16 Jun 2022
