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Unit4

State of the Digital Nation 2021

December 2021

Research parameters

Topic:

Digital transformation

Countries:

Canada, US, Sweden, UK, Belgium, Australia

No. of interviews:

600

Methodology:

Quantitative

Respondent profile:

IT and business decision makers involved in back office systems

Download the report here based on IT, HR, Finance and other decision makers in the public sector.

Examples of media coverage:

Open Access Government - 13 December 2021

Business Cloud - 05 July 2022

The Mandarin - 24 February 2022

Key findings

95%

of respondents say their organisation has a DX strategy, but only 29% consider it fully implemented

85%

agree that back office transformation that has occurred over the last two years has made their role easier

86%

agree that their staff don’t have the right skills or training to adapt to back office transformation

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Head of New Business Strategy and Partnerships

Associate Director (Research)