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Unit4

State of the Digital Nation 2025

August 2025
Research parameters
Topic:
Digital transformation
Countries:
UK, Canada, Netherlands, Sweden
No. of interviews:
400
Methodology:
Quantitative
Respondent profile:
IT and business decision makers involved in back office systems

Brief

Following on from the success of the report in 2023, Unit4 wanted to refresh the data for 2025, to reflect the changes that have occurred in the public sector.

Solution

We conducted a survey of decision makers within the public sector in the Netherlands, Sweden, Canada and the UK. The results were turned into a narrative presentation and deck, to help Unit4 focus on the key storyline and insights within the data.

Outcome

Unit4 used the results to create a number of different marketing assets, in order to support their ongoing marketing campaigns within the public sector.

Read the report.

Read the article: UK Public Sector Phasing Out Remote and Hybrid Working

Read the article: 2025 UK Public Sector Survey: Digital Transformation Still Failing to Deliver

Key findings

16%
have fully implemented digital transformation strategies across their whole organisation versus 23% in 2023
74%
expect to complete their change strategies in the next 2 years versus 49% in 2023
53%
are not completely confident digital transformation will be delivered within budget, and 45% admit it will not be delivered on time, while 59% do not feel it has achieved value for money
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Research Manager