Brief
Following the success of the report in previous years, ComplyAdvantage wanted to continue to build on this momentum, focusing more specifically on banking, payments and insurance. They also wanted to conduct a customer survey to understand how they could further enhance their support for their clients in the area of financial crime compliance.
Solution
We worked with them to design and run an international survey among senior decision makers in financial crime compliance and fraud obligations, to understand the evolution in financial crime. We also conducted a customer survey, to uncover the unmet needs for ComplyAdvantage’s customers.
Outcome
ComplyAdvantage used the findings to create their The State of Financial Crime 2025 report, helping to drive positive perceptions and awareness for the ComplyAdvantage brand. This report has now become a landmark piece within the financial crime compliance industry.
