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Billtrust

The Value of Accounts Receivable Software

May 2025
Research parameters
Topic:
AI
Countries:
USA
No. of interviews:
500
Methodology:
Quantitative
Respondent profile:
Finance leaders

Brief

Billtrust wanted to position themselves as thought leaders in the space of accounts receivable software. The purpose of the research was to demonstrate the value of AR automation and AI-powered solutions.

Solution

Based on their objectives, we designed a quantitative study among finance leaders across the USA. As part of this, we wanted to explore the level of automation and use of AI today in their organisations. These findings were used to cross examine and segment the data to help tell a story showing the value of deploying automation and AI technologies into accounts receivable processes.

Outcome

To launch the findings, we created an eBook ‘Positive ROI: The Strategic Value of Accounts Receivable Software‘ to help build brand awareness and demonstrate Billtrust’s credentials when it comes to deploying AI-powered AR solutions. Billtrust also commissioned us to conduct a webinar to talk through the results in more detail alongside their CFO, Bob Purcell.

Read the report here.

Watch the webinar here.

Key findings

93%
agree that their organisation's account receivable (AR) software has delivered the expected ROI
92%
agree that their AR software has helped effectively mitigate financial and compliance risks
55%
report difficulties integrated AR with other systems (e.g. CRM, ERP etc.)
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Senior Research Manager
Senior Research Executive