Our research

Insights and projects

We're a small agency, but we perform close to 150,000 interviews a year across well over a hundred different projects, primarily with senior decision makers. We index all of our publicly available work here, covering a database of projects we've performed for clients, a section of in-depth reports from the team on new and emerging trends, and case studies of a diverse range of client projects

October 2017  

After The Fall: Cost, Causes and Consequences of Unplanned Downtime

Topic:

Client: ServiceMax

October 2017  

The challenges of gaining contextual insight

Topic:

Client: Sitecore

October 2017  

The Psychology of Waiting Survey Report

Topic:

Client: VoltDB

October 2017  

State of Artificial Intelligence for Enterprises

Topic:

Client: Teradata

October 2017  

Mimecast Cloud Archive

Topic:

Client: Mimecast

October 2017  

Cybersecurity in Germany

Topic:

Client: Mimecast

September 2017  

The Connected Business Survey

Topic:

Client: Dell Boomi

September 2017  

2017 Cost of Cloud Expertise Report

Topic:

Client: Rackspace

September 2017  

Why are endpoint attacks more successful than ever?

Topic:

Client: Bromium

September 2017  

The Future of Retail: Streaming into Your Living Room

Topic:

Client: Brightcove

September 2017  

WatchGuard GDPR research

Topic:

Client: Watchguard

August 2017  

Customer Engagement Without Boundaries

Topic:

Client: Aspect

August 2017  

Authentication and user accounts research

Topic:

Client: Intercede

August 2017  

Hide and Seek: Cybersecurity and the Cloud

Topic:

Client: Gigamon

July 2017  

The Data Dilemma

Topic:

Client: Couchbase

July 2017  

Challenges in the Retail Industry

Topic:

Client: Qmatic

July 2017  

Clearswift cyber-security awareness

Topic:

Client: Clearswift

July 2017  

Winning The Domain Game

Topic:

Client: Neustar

July 2017  

NTT Security Risk:Value 2017

Topic:

Client: NTT Security

July 2017  

Mind the (breach) gap

Topic:

Client: Gemalto

June 2017  

The High Cost of Disconnected Data

Topic:

Client: SnapLogic

June 2017  

Connecting the dots on travel, expense and invoice spend

Topic:

Client: Concur

June 2017  

Unlocking the Benefits of Public Cloud

Topic:

Client: Barracuda

June 2017  

The Future of IoT in Enterprise – 2017

Topic:

Client: Inmarsat

June 2017  

The Workplace Digital Divide

Topic:

Client: Barco

June 2017  

Cloud: Driving Business Transformation

Topic:

Client: Cloud Industry Forum

May 2017  

One Year Out: Views on GDPR

Topic:

Client: Varonis

May 2017  

Online Reviews: The Consumers' Perspective

Topic:

Client: Feefo

May 2017  

iPass 2017 Mobile Security Report

Topic:

Client: iPass

May 2017  

Unprepared for the GDPR? 2017

Topic:

Client: Compuware

May 2017  

Market Pulse 2017

Topic:

Client: SailPoint

May 2017  

The Digital Workplace Initiative

Topic:

Client: Konica Minolta

April 2017  

Digital Transformation Skills Index 2017

Topic:

Client: Brocade

April 2017  

Information management and document searching

Topic:

Client: M-Files

April 2017  

2017 Veritas GDPR Report

Topic:

Client: Veritas

April 2017  

Accessing the Hidden Market for Executive Positions

Topic:

Client: Hyper Talent

March 2017  

IT Modernization - Critical to Digital Transformation

Topic:

Client: Avanade

March 2017  

Beyond Digital Transformation

Topic:

Client: Claranet

March 2017  

Backup management

Topic:

Client: Cohesity

March 2017  

Mobile working research

Topic:

Client: Apricorn

February 2017  

IT in 2017

Topic:

Client: Sungard Availability Services

February 2017  

Winning at Data Science

Topic:

Client: Continuum Analytics

February 2017  

Security Risk Assessment

Topic:

Client: Mimecast

February 2017  

CIO Outlook

Topic:

Client: Fuze

February 2017  

Security Cloud Report

Topic:

January 2017  

Office 365 Surging but Risks Remain

Topic:

Client: Mimecast

January 2017  

Actionable Analytics: Delivering a Superior Digital Experience

Topic:

Client: CA Technologies

January 2017  

The End of Handover

Topic:

Client: AVEVA

January 2017  

The State of Mid-Market Cybersecurity

Topic:

Client: Arctic Wolf Networks

January 2017  

Global Cybersecurity Report

Topic:

Client: Intel Security

January 2017  

Lack of AEC Collaboration Hitting Project Deadlines and Budgets

Topic:

Client: Newforma

January 2017  

Global IOT Report 2017

Topic:

Client: HCL Technologies

January 2017  

The CIO in 2017

Topic:

Client: Trustmarque

January 2017  

The Battle Against Cybercrime

Topic:

Client: Bromium

January 2017  

Amplifying Human Potential: Towards Purposeful Artificial Intelligence

Topic:

Client: Infosys

January 2017  

Authentication and Identity Management Index

Topic:

Client: Gemalto

December 2016  

Pulse on Mobility in Healthcare

Topic:

Client: Jamf

December 2016  

The QA Wall is real

Topic:

Client: Appvance

December 2016  

Ransomware research

Topic:

Client: SentinelOne

December 2016  

Risk: Value Report

Topic:

Client: NTT Security

November 2016  

Finance Leader Report: What could you do with an extra day?

Topic:

Client: Concur

November 2016  

2016 State of the Cloud

Topic:

Client: VMware

November 2016  

The Digital Loyalty Dependents

Topic:

Client: Collinson Latitude

November 2016  

The Science of Social Video: Turning Views into Value

Topic:

Client: Brightcove

November 2016  

EU General Data Protection Regulation (GDPR): Are you ready for it?

Topic:

Client: CA

November 2016  

Healthcare mobile strategies

Topic:

Client: Red Hat

October 2016  

State of Open Source report

Topic:

Client: Rackspace

October 2016  

Software Asset Management, Cloud Transformation and the Cost of Compliance in 2016

Topic:

Client: Crayon

October 2016  

State of European Data Privacy

Topic:

Client: Symantec

October 2016  

Using data effectively

Topic:

October 2016  

Using data effectively for compliance and security in banking

Topic:

Client: Delphix

October 2016  

Game of Clouds - cloud backup research

Topic:

Client: CTERA

October 2016  

Online commerce: Plotting a course to personalization

Topic:

Client: Sitecore

October 2016  

Switched Off: Why SMEs are not changing energy suppliers

Topic:

Client: Haven Power

October 2016  

Digital Transformation Index

Topic:

Client: Dell EMC

October 2016  

Presenting to Win

Topic:

Client: Barco

October 2016  

Challenger banking habits

Topic:

Client: Aspect

September 2016  

Disruption, digital transformation and effective technology strategy

Topic:

Client: Telstra

September 2016  

2016 Indoor Positioning Research Report

Topic:

Client: IndoorAtlas

September 2016  

Global Advanced Threat Landscape Survey 2016

Topic:

Client: CyberArk

September 2016  

Consumer connected lighting research

Topic:

Client: Philips

September 2016  

Cloud and the channel - Threat or opportunity?

Topic:

Client: Cloud Industry Forum

September 2016  

Cyber security research

Topic:

Client: TalkTalk

September 2016  

Unprepared for the GDPR? 2016

Topic:

Client: Compuware

September 2016  

Global Mobile Messaging Consumer Report

Topic:

Client: Twilio

September 2016  

The Ad-Verse Consumer: European Video Advertising Tolerances in the Digital Age

Topic:

Client: Brightcove

August 2016  

Accessing company data at all times

Topic:

Client: Arcserve

August 2016  

Margin Matters

Topic:

Client: Vendavo

August 2016  

Storage: Limitations, Frustrations, and Coping with Future Needs

Topic:

Client: Red Hat

August 2016  

E-Commerce report 2016

Topic:

Client: Intershop

July 2016  

Hacking the skills shortage

Topic:

Client: Intel Security

July 2016  

How CIOs can bring the cloud under control

Topic:

Client: Fruition Partners

July 2016  

IT executives attitudes to mobile security

Topic:

Client: BlackBerry

July 2016  

Grasping the digital transformation agenda

Topic:

Client: Daisy Corporate Services

July 2016  

Taming the bear

Topic:

Client: Sungard Availability Services

July 2016  

2016 Data Security Report

Topic:

Client: Infinigate

July 2016  

Taking the Offensive: Disrupting Cyber Crime

Topic:

Client: BT Global Services

June 2016  

Global data protection index

Topic:

Client: Dell EMC

June 2016  

Unproductive productivity habits

Topic:

Client: PageGroup

June 2016  

Effective Mobile Engagement 2016

Topic:

Client: LogMeIn

June 2016  

Time to identify potential cyber vulnerabilities

Topic:

Client: Tenable

June 2016  

The digital DNA, behaviour and expectations of today's teenagers

Topic:

Client: Amdocs

June 2016  

Big Data Snapshot

Topic:

Client: SoftServe

June 2016  

Is IT delivering on retailers in-store expectations?

Topic:

Client: Daisy Corporate Services

June 2016  

Field service: the missing link

Topic:

Client: ServiceMax

June 2016  

Data Security Confidence Index

Topic:

Client: Gemalto

June 2016  

Customer experiences research

Topic:

Client: Avanade

May 2016  

IT skills

Topic:

Client: Trustmarque

May 2016  

Storage making decisions

Topic:

Client: Zadara

May 2016  

The CIO Challenge: Simplifying IT Support

Topic:

Client: Trustmarque

May 2016  

Unlocking the Power of Digital Transformation: Freeing IT from Legacy Constraints

Topic:

Client: Brocade

May 2016  

2016 mobile security report

Topic:

Client: iPass

May 2016  

Beyond the Bottom Line: The Real Cost of Data Breaches

Topic:

Client: FireEye

May 2016  

Disclosing data breaches

Topic:

Client: VMware

May 2016  

Mimecast Business Email Threat Report 2016

Topic:

Client: Mimecast

April 2016  

The meeting stress test

Topic:

Client: Barco

April 2016  

The Digital CIO

Topic:

Client: BT Global Services

April 2016  

Blue Skies Ahead? The State of Cloud Adoption

Topic:

Client: McAfee

April 2016  

Cloud Shadow IT report

Topic:

Client: NTT Com Security

April 2016  

IT and Business department relationships

Topic:

Client: Claranet

March 2016  

The Internet of Things and the Smart Home

Topic:

Client: McAfee

March 2016  

Market Pulse

Topic:

Client: SailPoint

March 2016  

The Global Databerg Report

Topic:

Client: Veritas

March 2016  

Contactless Business: The State of Play

Topic:

Client: Gemalto

March 2016  

Flash Storage Adoption

Topic:

Client: Kaminario

February 2016  

The threat to our cybersecurity foundation

Topic:

Client: Venafi

February 2016  

Detecting cyber attacks

Topic:

Client: Carbon Black

February 2016  

Mobile experience research

Topic:

Client: Sitecore

February 2016  

Professional development and business objectives

Topic:

Client: Rosetta Stone

February 2016  

The CEO Uncovered

Topic:

Client: PRCA

February 2016  

Winning in the Age of Personalization

Topic:

Client: Mindtree

February 2016  

2016 State of Data Security and Compliance Report

Topic:

Client: Ipswitch

January 2016  

How Protected is NHS Data

Topic:

Client: Sophos

January 2016  

The State of Encryption Today

Topic:

Client: Sophos

January 2016  

Global channel partner survey on cyber security

Topic:

Client: WatchGuard

January 2016  

Spear Phishing: The Secret Weapon Behind the Worst Cyber Attacks

Topic:

Client: Cloudmark

January 2016  

Anatomy of a Cloud Migration

Topic:

Client: Rackspace

December 2015  

Data Breaches and Customer Loyalty Report

Topic:

Client: Gemalto

December 2015  

DAILY SACRIFICE OF "PRICELESS" SELFIES IS A #FIRSTWORLDPROBLEM

Topic:

Client: Western Digital

November 2015  

British Business in the Digital Age

Topic:

Client: Salmon

November 2015  

What if Finance Had Three Wishes?

Topic:

Client: Concur

November 2015  

Pricing strategy in consumer-facing organisations

Topic:

Client: Quartet FS

November 2015  

Mobile app development

Topic:

Client: Red Hat

November 2015  

The Mobile Landscape

Topic:

Client: Red Hat

November 2015  

THE VALUE OF GLOBAL CAREERS TO THE UK

Topic:

Client: L'Oreal

November 2015  

Remote working and security

Topic:

Client: Imation

November 2015  

IoT and the Enterprise

Topic:

Client: Aeris

October 2015  

Fleet Market Attitudes

Topic:

Client: Kia

October 2015  

Evolution of Digital AEC

Topic:

Client: Newforma

October 2015  

2015 State of DevOps report

Topic:

Client: Delphix

October 2015  

BUSINESS INNOVATORS WIN THE RACE INTO THE CLOUD

Topic:

Client: Redcentric

October 2015  

E-Commerce Report 2015

Topic:

Client: Intershop

October 2015  

Digital skills

Topic:

Client: Vmware

October 2015  

Device-as-a-Service

Topic:

Client: BT

September 2015  

Preparing for the EU's General Data Protection Regulation

Topic:

Client: Ipswitch

September 2015  

Digital Audiences

Topic:

Client: Brightcove

September 2015  

Cloud hosting providers

Topic:

Client: ElasticHosts

September 2015  

Generation Consumer has arrived

Topic:

Client: Tryzens Group

August 2015  

Managed File Transfer Delivers Reliability

Topic:

Client: IBM

July 2015  

How CIOs Can Bring The Cloud Under Control

Topic:

Client: Fruition Partners

July 2015  

Consumer Entertainment Index

Topic:

Client: Arris

July 2015  

Holding the Line Against Cyberthreats

Topic:

Client: McAfee

July 2015  

Parents failing to educate children on Internet dangers

Topic:

Client: AVG

June 2015  

Without a Plan, Moving to the Cloud Can Be a Difficult Puzzle to Solve

Topic:

Client: Avanade

June 2015  

Comptel 2015 Annual Telco Executive Study

Topic:

Client: Comptel

June 2015  

The Cloud Hangover Continues

Topic:

Client: SunGard Availability Services

June 2015  

New Kids on the Blog

Topic:

Client: A3 Communications

June 2015  

The New World of Mainframes

Topic:

Client: Compuware

April 2015  

How Well Are Your Peers Dealing With Cyber Threats?

Topic:

Client: Tenable

April 2015  

Cloud Reality Check 2015

Topic:

Client: NTT Communications

April 2015  

The role of workforce optimisation and employee engagement in the consumer digital revolution

Topic:

Client: EG Solutions

March 2015  

Managing Identities and Access In the Internet of Everything

Topic:

Client: GlobalSign

February 2015  

Availability Report

Topic:

Client: Veeam

December 2014  

Data Protection Index

Topic:

Client: EMC

November 2014  

Rise of the Superuser

Topic:

Client: Telstra

November 2014  

Enterprise ICT Spending Preferences and Needs Report

Topic:

Client: Pegasystems CSP

October 2014  

Mobilizing Your Workforce – Bring your own PC (BYOPC) without the Risks

Topic:

Client: 1E

October 2014  

Storing and Protecting Personal Data

Topic:

Client: Sophos

September 2014  

Software and Applications

Topic:

Client: CA

September 2014  

Logicalis Retail IT Survey 2014

Topic:

Client: Logicalis

July 2014  

Cyber Security Survey

Topic:

Client: Bit9 Carbon Black

July 2014  

CIF cloud adoption research

Topic:

Client: Cloud Industry Forum

July 2014  

BT Security DDoS

Topic:

Client: BT

June 2014  

End User Applications

Topic:

Client: Centrix

June 2014  

Develop your own application (DYOA)

Topic:

Client: Progress

June 2014  

Keeping the Faith: Building Trust in an Online World

Topic:

Client: Youstice

June 2014  

Future of SAP

Topic:

Client: HCL technologies

June 2014  

Breaking into Asia: Opportunities and challenges of cross-border e-Commerce

Topic:

Client: NTT Comm Asia

June 2014  

CIOs in the race for change

Topic:

Client: VMware

May 2014  

Customer Service Management

Topic:

Client: Transversal

May 2014  

Great Expectations

Topic:

Client: Qmatic

May 2014  

AVG Internet of Things Research

Topic:

Client: AVG

April 2014  

IT Growth and Transformation

Topic:

Client: Control Circle

April 2014  

Mobile Technology

Topic:

Client: Intrinsic

March 2014  

Attitudes towards cloud computing following foreign surveillance allegations (NSA’s PRISM programme)

Topic:

Client: NTT

March 2014  

Connectivity in Business

Topic:

Client: PlusNet

February 2014  

Understanding why projects and programmes may fail

Topic:

Client: Insynergi

January 2014  

SEPA Compliance

Topic:

Client: Global Sage

September 2017  

Two Faces of Influence

Working with Hotwire, we investigate how the era of post-truth has affected the influence of the media on senior decision makers

October 2016  

State of Enterprise IT 2017

To explore how the IT roles and responsibilities in organisations are changing and evolving, we interviewed IT decision makers in enterprise organisations in September 2016

June 2016  

The Changing Face Of Influence

How do marketing and IT decision makers engage with media sources during the buying cycle?

February 2016  

Technology marketing monitor

How do marketing professionals work? What does success looks like for them? And how do they talk to their market?

June 2015  

Big data

As we enter the era of big data, we wanted to explore the impact of big data in business, so we interviewed 100 IT decision makers to investigate business attitudes towards it

February 2015  

Wearable technology

This piece of research, interviewing consumers, investigates the attitudes towards wearable tech devices. Are people already using them, and if they aren't do they plan to invest?

June 2014  

BYOD

The security risks of BYOD cannot be ignored, but neither can its popularity. We surveyed 100 UK businesses to €find out how prevalent BYOD has become and to see what the driving force behind the new trend is

April 2013  

Mobile strategy

We investigate the strategies, demands, and risks behind mobility in the workplace, by interviewing 100 IT decision makers

Leading independent cybersecurity company

The State of Mid-Market Cybersecurity

Market Pulse 2017

Evolving the Digital Experience in 2017

Showing the Application Economy’s impacts through global insights

Revealing ‘just in time working’ in global campaign research

Identifying enterprise customers’ technology challenges through Vanson Bourne research

Mapping home entertainment futures with the Consumer Entertainment Index

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