AI research

Project Information
Client name:
Avaya
Published:
Jun 2019
Number of interviews:
2800
Countries:
Australia, Brazil, Canada, China, France, Germany, India, Japan, Mexico, Netherlands, Russia, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States of America
Organisation size:
1000+ employees
Topic:
Technology trends

Simon Crawley
Research Manager

Trevor Charles
Account Manager
Press attention:
- AI should ‘augment, not replace’, says Avaya - IT Web - 17 Sep 2019
- Aussie organisations lack understanding of AI, report finds - IT Brief Australia - 29 Aug 2019
- AUSTRALIAN BUSINESSES LACK AI UNDERSTANDING AND SKILLS - Industry update - 29 Aug 2019
- Report finds 42pc of Australian enterprises lack understanding and skills for Artificial Intelligence - CSO - 28 Aug 2019
- 98% of UAE businesses have yet to get the full value out of AI - AME Info - 23 Jul 2019
- New Avaya research reveals challenges for AI adoption in the UAE - Intelligent CIO - 22 Jul 2019
- Uncertainty over AI holding back UK industry adoption - IT Pro Portal - 18 Jul 2019
- The View from CCW: Humans & AI Team Up to Improve CX - UC Today - 17 Jul 2019
- Uncertainty Over AI Holding Back UK Industry Adoption - Directors Club Newswire - 17 Jul 2019
- 92% of businesses experience identity challenges - LastPass - Security Brief - 15 Jul 2019
- Avaya and Afiniti Expand AI in the Contact Centre to Provide Unique Behavioral Pairing Capabilities for Outbound Dialing and Digital Notifications - Directors Club Newswire - 26 Jun 2019
- Avaya and Afiniti Expand AI in the Contact Center to Provide Unique Behavioral Pairing Capabilities for Outbound Dialing and Digital Notifications - Telecom Reseller - 25 Jun 2019
- New Avaya Research Finds 94 Percent of Business and IT Decision Makers Recognize AI Can Transform the Performance of Their Contact Center - Yahoo - 24 Jun 2019
- Are Chatbots True AI? Understanding the Difference - Avaya - 13 Jun 2019
